Planned Delivery Application Form

Please complete the online application form below; from this, we can determine which Planned Delivery method is right for you.

Once we receive your application, we will send you a Direct Debit Mandate for setting up your regular Planned Delivery. If you have already ordered your oil with us and are awaiting delivery, but would still like to join our scheme, simply return the mandate to us with a cheque for 50% of the amount outstanding.

If you would like to speak to someone about the scheme please call us on 0845 300 88 44, we're happy to complete the application over the phone.

Fields marked with an asterisk* are required

All account facilities are granted subject to status

We will contact you before processing your Direct Debit Mandate if we need to adjust your monthly payment.

Terms and conditions

 This is a summary of our full Terms and Conditions which can be viewed on our website www.myoilterms.co.uk.
1.	Our estimates are based on either: (i) the information provided by the Signalman device, (ii) our understanding as to your available storage, weather patterns and your past patterns of use, and/or (iii) our agreed delivery cycle. If you anticipate that there is likely to be a material change in your storage capacity or pattern of consumption of the Goods (for example, you buy a new, smaller, tank or you extend your property) then you must notify us so that we can take such factors into account.
2.	We will use our best efforts to ensure (based on the provisions above) that you do not run out of the Goods. However, we cannot guarantee that this will not happen (especially in periods of high use such as the winter when it can be very difficult for our drivers to make as many deliveries, safely, as may be required) and it is important that you do, from time to time, take a look at the fuel level in your tank and if you believe that you are due to run out of the Goods or anticipate any material fluctuations in demand that you let us know as soon as you can so that we can seek to arrange to make the required deliveries to you.
3.	If you realise that you have run out of (or are about to run out of) the Goods then you should contact us by telephone and we will use our best efforts to make an urgent delivery of the Goods to you.
4.	You acknowledge that there are benefits to you in receiving the Planned Delivery Services (such as continuity and security of supply and the convenience of not having to place individual orders). As a Planned Delivery Services customer, the Unit Price we charge in respect of Goods delivered (and Services provided) to you will be as described below. The Unit Price is set so as to reflect the benefits you receive together with any additional costs which we incur in providing the Services to you, which means that the relevant Charges that apply in respect of each delivery to you can be higher than those that you might otherwise have paid if you had placed a one-off (or 'spot') delivery in respect of the same volume of Goods on that date.
5.	Charges in respect of the Planned Delivery Services: You acknowledge that the Goods are a commodity product and as such the price at which we are able to source them and certain associated costs (such as transport) are subject to a considerable degree of fluctuation, often over very short timescales. However, we undertake that the Unit Price for the Goods we supply to you pursuant to our Planned Delivery Services will be equal to or less than our daily Schedule Price in effect as at the relevant date of delivery. You can obtain the historic Schedule Price applicable for any particular day by calling your local depot.
6.	The Unit Price will be set out on your invoice and the delivery note referred to below. In addition, the driver will also be able to inform you of the Unit Price and show you the delivery note upon his/her arrival at your property. If you require us to communicate the Unit Price to you in any other manner then please contact your local depot and we will use our reasonable efforts to accommodate your requirements.
7.	Whenever we make a delivery to you pursuant to the Planned Delivery Services our driver will leave with you (or post at your premises as appropriate) a meter stamped delivery note which sets out the applicable Unit Price and the delivery volume (and in the absence of any clear evidence to the contrary, the volumes shown on this note will be deemed to be the quantity of the Goods that we delivered to you).
8.	You must pay the Charges through our Budget Payment Scheme (as detailed below) or by variable direct debit in accordance with our normal terms of settlement, which are (for Business Customers only) 25 days or (for Domestic Customers only) 14 days of the date of the invoice. If your direct debit is returned unpaid by your bank or any payment is otherwise overdue, we may suspend deliveries under the Contract until all outstanding payments are made.
9.	We will provide the Planned Delivery Services on a continuing basis unless or until it is cancelled by you or by us by giving the other not less than two weeks prior written notice. In addition, we may stop providing the Planned Delivery Services at any time if you fail to make payment of any sums which are due to us or you are otherwise in breach of any of your obligations under the Contract.
10.	As noted above, we plan our deliveries based around our estimate as to your requirements and so if you purchase fuels from another supplier and we are not aware of this; then this may result in wasted time and costs being incurred by us when we come to deliver the estimated volume of the Goods that we believe you will require. You therefore agree not to place orders with another supplier during the term of the Contract, provided that if you contact us regarding an urgent requirement for the Goods and we are unable to fulfil the same within a reasonable time period then you may in those limited circumstances place a one-off order with a third party supplier. If we identify that you have placed an order with another supplier so that we cannot deliver the relevant volume of the Goods to you then we may, in addition to any other rights we might have, invoice you in relation to our reasonable wasted delivery costs.
11.	If you are no longer resident in a house or vacate your premises then you must give us at least 7 days advance notice of any change of address. If you fail to do this and a delivery is made to your old address then you will be obliged to pay for the cost of the Goods delivered to that address.
Budget Payment Scheme
12.	Our Budget Payment Scheme (also referred to as our Easy Payment Plan) enables you to pay a Monthly Charge (as defined below) for the supply of Goods for a 12 month period, so as to help you to better manage your budgets.
13.	When you complete the application form to receive the Planned Delivery Service and to set up the Budget Payment Scheme we will ask you a number of questions regarding your property that will enable us to estimate your likely annual consumption of the Goods. We will then take this figure and multiply it by an estimated average Unit Price (plus VAT) for the following 12 months to arrive at an estimated annual Charge for the Goods assuming that your use follows typical patterns of consumption This estimated annual Charge is then divided by 12 so as to arrive at an average monthly charge and it is this charge that we will deduct from your account pursuant to the direct debit mandate which you will have completed as part of your Planned Delivery Service application form. You cannot enter into the Budget Payment Scheme if you already owe us for Charges due unless you pay those Charges in full or we in our absolute discretion allow you to make other arrangements for the payment of those Charges. Any such arrangements will not affect our entitlement to require you to make full payment for these Charges immediately.
14.	We will provide you, on a quarterly basis, with an update showing the volume of the Goods delivered to you during that quarter, the Charges applicable to those deliveries and the Monthly Charges payable for that period.
15.	We will monitor your use of the Goods as part of our Planned Delivery Service and if we identify that your use of the Goods is such that it is necessary to vary the Monthly Charges we will do so accordingly on notice to you.
16.	Either you or we are free to cancel the Budget Payment Scheme (and the related direct debit) by giving one month's notice in writing. If the Budget Payment Scheme is cancelled we will adjust your final Monthly Charge to take into account any difference between the Monthly Charges that you have paid and the Goods which you have received.

I have read and agree to the Scottish Fuels Planned Delivery and Budget Payment Scheme Terms and Conditions.

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Call your local Scottish Fuels depot today on

0845 300 88 44

Our local, friendly team are always on hand to help and assist our customers

Planned Delivery Application Form

Personal details

Tank/storage details

Terms and conditions